Virtual Customer Assistant: Halo

The virtual assistant powered by artificial intelligence that improves the shopping experience

At Beabloo, we created the AI Research Lab to develop new artificial intelligence applications for brands and retailers, creating intelligent decision-making systems that improve the customer experience and provide better service. One of the projects that came from the AI Research Lab is Halo, a voice assistant driven by artificial intelligence that favors interactions with customers and optimizes customer service.

The virtual assistant powered by artificial intelligence that improves the shopping experience

At Beabloo, we created the AI Research Lab to develop new artificial intelligence applications for brands and retailers, creating intelligent decision-making systems that improve the customer experience and provide better service. One of the projects that came from the AI Research Lab is Halo, a voice assistant driven by artificial intelligence that favors interactions with customers and optimizes customer service.

What will you achieve with our intelligent virtual assistant?

What will you achieve with our intelligent virtual assistant?

The revolution of intelligent virtual assistants, voice assistants and chatbots is a reality in retail spaces. Shopping trends have evolved, and the experiential factor makes all the difference. Businesses want to improve their ROI and provide immersive experiences that transform the shopping process for customers and makes them keep coming back.

  • More efficient services and better product performance. Thanks to integration with digital signage it is possible to boost products and highlight their main characteristics in an attractive way.
  • Increase engagement with your brand. Invite customers to interact to show them your value proposition.
  • Minimize wait times in your stores and make it more pleasant for your customers.
  • Offer dynamic, real-time assistance.
  • Reduce repetitive tasks for your employees so they can focus on other activities.
  • Personalize product promotions. Through integration with audience analytics, Halo can adapt content to the customer interacting with it (always respecting their privacy).
  • Provide a better experience for your customers with an AI assistant that incorporates conversational functions.

Applications and characteristics of Halo

Applications and characteristics of Halo

  • Integrated with leading language processing platforms like Google Cloud and Amazon Web Service.
  • Fully integrable with digital signage and audience analytics systems.
  • The smart assistant is customizable and ready to interact with different users through SMS or QR codes.
  • It can be used as an information point with details about products and services, or as a way for visitors to orient themselves in large spaces, stations, airports or museums. As a self-service kiosk, customers can get discounts and promotions, or connect to the sales system to make a purchase or request delivery to their house. In addition to providing assistance in waiting rooms, it can be connected to other devices like a coffee machine to improve the visitor experience.

Want to know more?

Learn how to adapt Halo to your business’s needs.

Contact us to try out our AI-powered virtual assistant. We will be in touch with you as soon as possible.

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