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Zone Performance

Understand the customer journey through all the zones in your store

Zone Performance collects and analyzes information about customer behavior in different zones of the store. This solution uses retail data analytics to provide brick and mortar stores with valuable insights like how many people pass through different zones, how many people stay in a zone, and how long people spend in each zone.

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Understand the customer journey through all the zones in your store

Zone Performance collects and analyzes information about customer behavior in different zones of the store. This solution uses retail data analytics to provide brick and mortar stores with valuable insights like how many people pass through different zones, how many people stay in a zone, and how long people spend in each zone.

Try it

What will you achieve with Zone Performance?

What will you achieve with Zone Performance?

  • Increase sales by engaging customers for longer in selected zones. Optimize efficiency and the conversion rate. Effectively channel customers through your space.
  • Get to know your customers better. Improve the relationship between customers, products and services throughout the entire store. Understand the customer journey and how shoppers shop. Learn how customers interact with products, services and staff, and how to engage with them more effectively. Reduce wait times in stores to provide better customer service and improve customer satisfaction.
  • Optimize store operations, including peak-time performance, opening hours and staffing levels. Maximize store performance by defining the best store design and customer journey layout.
  • Track information from every store to carry out specific actions depending on their performance. Create personalized marketing campaigns by store and zone.
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Applications and characteristics of Zone Performance

Applications and characteristics of Zone Performance

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  • Leverages Wi-Fi technology to divide a large surface area into smaller spaces. Uses mobile device movements to perform a customer shopping behavior analysis to determine how many devices stopped in a zone, and how many of them only passed through.
  • A ceiling-mounted video sensor (IP wide-angle camera) is used for footfall analysis, which identifies customer flow to clearly see where customers stop and how long they spend there. Flow analytics can be converted into heat maps of the store layout.
  • The Zone Performance dashboard is cloud based and updates every 24 hours. Some retail store KPIs measured are:
  • Total visitors
  • Total visits
  • Zones passed per visitor
  • Zones stayed per visitor
  • Average passing time
  • Average staying time
  • Cross-zone visitors (number of visitors that visit more than one zone)
  • Total visitors
  • Total visits
  • Zones passed per visitor
  • Zones stayed per visitor
  • Average passing time
  • Average staying time
  • Cross-zone visitors (number of visitors that visit more than one zone)
  • Data can be filtered by location. Users can select individual zones within their organizations to check their performance. Clients can even create custom filters.
  • User-friendly presentation of results on clear charts (compare by date, time, day, and more).
  • Data is collected even in offline mode.
  • ISO/IEC 27001:2013 certification, which confirms the organization’s commitment to information security.
  • Integration with key third-party vendors: Aruba, Cisco CMX, Cisco Meraki and Ruckus.
  • Uses data APIs that pull data from the Beabloo Data Cloud to be used by various business applications.
  • Zone Performance can be used in all types of retail spaces, from brick and mortar stores to shopping malls, large event venues, supermarkets, convenience stores, and more.

Want to know more?

Learn how to integrate Zone Performance in your business.

Contact us for a demo. We will be in touch with you as soon as possible.

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